People have a tendency to listen to what they want to hear. Asking the participants of a meeting to write down the main idea, the big surpise and unanswered question at the end of the meeting can make a meeting … Continue reading →

Syntagm created a tool to measure the time needed to perform an action based on mouse moves, keystrokes and mouse button clicks: Keystroke Level Model Calculator.

Functionality, usability and clearly structured information before graphic design: Ugliness has never looked better. I have spent the last few days examining a surprising trend in web design that has made ugly websites look absolutely irresistible. …. As a person … Continue reading →