The OCLC is an American institute dedicated to making libraries available online. And they published a huge report on how the public looks at libraries. One of the chapters focuses on online services including search engines and email, instant messaging, … Continue reading
When designing the MSN Explorer application, the development team included several people joined together just for working on personas: 22 people. The Windows Persona creation team consisted of 22 people: several technical writers, several usability engineers, four product planners, and … Continue reading
[VISIO] Persona form [PDF] Persona form I started a redesign last month of our French corporate website and introduced the concept of personas. I organised a meeting and started with a presentation explaining what personas really are and how we … Continue reading
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